Your Feedback Matters

At MRC, community engagement and accountability are not just values - they are a way of working. We recognize and value our volunteers, beneficiaries, and partners as equal partners in everything we do. Their voices, experiences, and perspectives are what shape and improve our Programmes and services ensuring that our work is genuinely responsive to the needs of the communities we serve.

MRC is committed to community engagement and accountability throughout all of its work. This means:

• Taking the time to understand each community's context and listening to people's needs, thoughts, and feelings

• Integrating meaningful community participation into our Programmes and handing over as much control as possible to the communities we serve

• Communicating openly and honestly about who we are and what we are doing so that every person feels confident and comfortable engaging with MRC

• Maintaining trusted feedback mechanisms so that we can continually improve our work based on what communities actually want — not what we assume they want

Anonymous submissions are welcome. however, if you would like a response, please include your contact details. You can also share your feedback directly by emailing us at feedback@redcrescent.org.mv